How to get to know the fixing advice?
What to do when you follow the advice?
What happens if you don't follow the advice?
What happens if you make a fixing that wasn't advised?
How to modify registered fixings in the application if you made a mistake?
Remember that the application is only an advice provider, you are free to follow or disregard our advice. You are responsible for the buying strategy you decide to implement.
HOW TO GET TO KNOW THE FIXING ADVICE?
A. By the calendar in the application
Once you have created an optimisation, you have access to the fixing advice calendar in the application. The calendar ensures that all the people involved in the authorisation of a fixing can quickly take a decision once you receive a quote from the supplier. The calendar is dynamic and evolves over time.
> For more information on the calendar, check : About the fixing calendar
B. By notification (SMS, email)
You can also be notified through SMSs and emails. We advise you to activate the notifications for your optimisations.
> For more information on notifications, check : Setting up the notifications
WHAT TO DO WHEN YOU FOLLOW THE ADVICE?
You still need to ask your supplier (outside this application) to make the actual fixings. On the application, you can only update the status of your fixings to receive relevant advice for the optimisation.
Step 1: Contact your supplier
Ask him for a price corresponding to the fixing advice (% to fix for a period of consumption).
He will give you a price and eventually some extra information. You can now take the decision to make the fixing or not.
Step 2: Update the status of the fixings on the application
To do so, follow these steps:
- In the dashboard, click on the 'Optimisations' tab in the menu bar or,
Click on the 'My optimisations' button in the 'Optimisations' section. - In the 'OPTIMISATIONS' page, select the optimisation from the list of optimisations.
- In the 'DETAILS OF OPTIMISATION' page, click on the 'Indicate the fixings you made' button.
- In the "FIXINGS MADE" page, enter the fixations.
- Select the concerned period
- Select the date of your fixation
- Indicate the % of volume fixed and if you have activated the "Expectations and outcome" function the price proposed by the supplier.
- Click on the "Add" button
- Click on the 'Save' button at the bottom of the page.
WHAT HAPPENS WHEN YOU DON'T FOLLOW THE ADVICE?
At the end of the day of the fixing advised, if you didn't update the status of the fixings:
- The application will assume that you didn't make a fixing.
- You'll receive a notification to remind you to make an update in the application just in case you forgot.
- The application will recalculate the fixing advice calendar and suggest an alternative date for your fixing.
If you made the fixing but forgot to update the same in the application, it is still possible to add it afterwards.
WHAT HAPPENS IF YOU MAKE A FIXING THAT WASN'T ADVISED?
Update the status of fixing on the optimisation application. It is essential in order to continue receiving relevant fixing advice.
HOW TO MODIFY REGISTERED FIXINGS IF YOU MADE A MISTAKE?
If you registered in the application a fixing that's different from what you actually made or forgot to register a fixing you already made, you must modify the status of fixings with the correct data. It is essential in order to continue receiving relevant fixing advice.
- In the dashboard, click on the 'Optimisations' tab on the menu bar or,
Click the 'My optimisations' button in the 'Optimisations' section - In the 'OPTIMISATIONS' page, select the optimisation from the list of optimisation.
- In the 'DETAILS OF OPTIMISATION' page, click on the 'Indicate the fixings you made' button.
- In the "FIXINGS MADE" page
- Remove the incorrect fixing by clicking on the icon at the end of the line.
- Save a new fixation.
- Click on "Save" to save your changes.