How to delete an optimisation?
Why doesn't the button 'Delete optimisation' appear on the screen?
HOW TO DELETE AN OPTIMISATION ?
Note : If you delete your optimisation, then it is impossible to recover it. So please take this decision consciously and download the optimisation history if needed.
To delete an optimisation, follow these steps:
- In the dashboard, click on the 'Optimisations' tab on the menu bar or,
Click the 'My optimisations' button in the 'Optimisations' section
- Select the optimisation from the list of optimisation in the 'Optimisations' page.
- In the 'DETAILS OF OPTIMISATION' page, click on the 'Delete optimisation' button at the bottom of the page.
- A pop-up will appear to confirm your decision, click on 'Delete' to confirm.
WHY DOESN'T THE BUTTON 'DELETE OPTIMISATION' APPEAR ON THE SCREEN ?
The button doesn't appear on the screen if you're a KAM and have provided your clients the autonomy to manage their optimisation in the application.
You can change this status in the customer account.
For more detail, check Add a customer account