As manager you can enter into the KAM accounts that are under your control. Here's how you can do it.
HOW TO ACCESS A KAM ACCOUNT AS A MANAGER ?
This feature is hidden by default. In order to unlock this feature, please contact directly the YEM's country manager. This is free of cost and can be undone at any time.
To access a KAM account from a manager account, follow these steps:
- In the dashboard of your manager account, click on the 'KAM accounts' tab on the menu bar.
- Select the KAM account from the list of KAM accounts in the page.
- Click on the 'Login to this account' button in the top right section.
Now you access the account as a KAM.
Note : This can be done for any KAM account under your management, however, KAM cannot enter into the Manager accounts.
HOW TO GO BACK FROM THE KAM ACCOUNT TO THE MANAGER ACCOUNT?
You can go back to the manager account from the KAM account without logging out.
- At any moment click on the 'person' shaped icon in the top right corner of the platform.
- Then click on the option "Back to the Manager account"
You will redirected to your Manager account.